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AI services

AI integration services

AI integration that pays its way.

We design, build and deploy AI that takes repeat work off your team: answering customers, drafting quotes, moving data between systems and keeping your product catalogue in shape. Every build has a fixed scope and a return we agree up front.

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AI Chat & Voice Agents

Agents that answer customer questions, qualify leads and book appointments on your website, by phone and in messaging apps. They speak in your brand voice and hand over to a person when it matters.

Typical build3–5 weeks
Good fit ifYou miss enquiries after hours

What it does

  • Website chat that answers from your own products, prices and policies
  • After-hours phone answering with call summaries emailed to you
  • Lead qualification and booking straight into your calendar
  • Hand-off to staff with the full conversation saved to your CRM
  • Replies in English and Mandarin
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XeroShopifyMicrosoft 365Google Workspace

Workflow & Document Automation

Connect your inbox, documents and business systems, and let AI do the busywork between them. Your team stops re-keying information and starts checking finished work.

Typical build2–4 weeks
Good fit ifStaff type the same data into two systems

What it does

  • Inbox triage with draft replies ready for approval
  • Quotes, invoices and purchase orders built from emails and PDFs
  • Two-way sync between your CRM, Xero, Shopify and spreadsheets
  • Scheduled reports written in plain English
  • Internal Q&A assistant trained on your procedures
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ShopifyWooCommerceProduct data

AI for eCommerce & Product Data

We run online stores ourselves, so we know where the hours go. This is AI that writes, enriches and checks product data at a scale no team can match by hand.

Typical build2–4 weeks
Good fit ifThousands of SKUs, not enough hours

What it does

  • Product descriptions and SEO content written in your tone
  • Catalogue enrichment: attributes, specifications and fitment
  • Supplier price-list imports with change detection
  • Quote and product-matching engines for customer enquiries
  • New product drafts generated from your existing range
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RAGAPIs & ERPMachine learning

Custom AI Apps & Integration

When off-the-shelf tools don't fit: bespoke assistants, AI features inside your own product, and machine learning models trained on your data. Deployed privately when the data calls for it.

Typical build6–12 weeks
Good fit ifSensitive data or a process unique to you

What it does

  • Search and answers across your private documents (retrieval-augmented generation)
  • API and ERP integrations, including older systems
  • Forecasting and classification models on your own data
  • Multi-step agent workflows with human approval points
  • Private cloud or on-premise deployment
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Not sure which service fits?

Describe the job. We'll recommend the right build and send a fixed quote.

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AI readiness check

Where should your business start?

Five quick questions. Your answers stay in your browser, and the result tells you which kind of first build makes sense.

Question 1 of 5How many hours a week does your team spend on repeat admin, such as emails, quotes and data entry?
Question 2 of 5Where does most of your business information live?
Question 3 of 5How many customer enquiries do you handle each week?
Question 4 of 5Are your common tasks written down as templates or procedures?
Question 5 of 5Who would look after an AI tool day to day?

Guardrails

AI you can put in front of customers.

Every build ships with the controls a careful business needs. You decide what the AI may do alone and what a person must approve.

People stay in charge

Anything customer-facing or financial can require staff approval before it goes out.

Privacy by default

Reviewed against the NZ Privacy Act 2020. Personal details stay out of prompts unless the job needs them.

Full audit trail

Every AI action is logged, so you can see what it did, when, and why.

Vendor-neutral models

OpenAI, Anthropic, Google or open-source, chosen per job for quality, cost and data sensitivity.

You own it

The code, prompts and data are yours. No platform lock-in and no forced retainer.

Local hosting options

Deploy to New Zealand or Australian cloud regions, or on servers you control.

AI packages

Three ways to start.

Every package includes scoping, build, deployment and post-launch support. You get a fixed quote after a free scoping call, so the full cost is clear before any work starts.

Starter Build

2–4weeks

One AI workflow · fixed quote

Pick one high-value job and automate it. The quickest way to prove AI inside your business before you scale.


  • One workflow or assistant
  • Up to 3 system integrations
  • Team training session
  • 30 days post-launch support
Get a free quote
Recommended

Growth Build

4–8weeks

Multi-workflow · fixed quote

A customer agent, internal assistant or quote engine, fully wired into the systems you already use.


  • Up to 3 workflows or one major build
  • Unlimited integrations
  • Trained on your own documents
  • Weekly demos during the build
  • 60 days post-launch support
Get a free quote →

Custom Build

8+weeks

Bespoke · fixed quote

Custom AI applications, machine learning on your data and private deployment for larger teams.


  • Custom AI applications
  • Private cloud or on-premise deployment
  • NZ Privacy Act 2020 aligned
  • Dedicated solution architect
  • Quarterly business reviews
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AI questions

The practical details.

Will it work with the systems we already use?

Almost certainly. We connect to Xero, Shopify, WooCommerce, Microsoft 365, Google Workspace, most CRMs and anything with an API. For older systems we work through exports, shared folders or email.

What does AI cost to run after launch?

Model usage is billed by volume. We estimate your monthly running cost during scoping and design the build to keep it predictable, so there are no surprises on the invoice.

Can the AI make mistakes?

Yes, which is why we design for it. We test against your real examples before launch, add approval steps where an error would cost money, and log every action so issues are easy to trace and fix.

Do you offer ongoing support?

Every build includes 30 to 60 days of post-launch support. After that, optional monthly plans cover monitoring, tuning and new features.

Free quote · reply in 1 business day

Get a fixed quote for your project.

Tell us what you need in two minutes. We'll reply with ideas, a timeline and a fixed quote. No obligation.

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2 minutesNo obligationReply within 1 business day

What do you need? *

Your details stay with B8ST. No spam and no sharing.

  1. Send the formTwo minutes, no obligation
  2. We replyWithin one business day
  3. Free scoping call30 minutes on your goals and systems
  4. Fixed quoteScope, timeline and price in writing

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info@b8st.com 027 535 7150